Reservations

To qualify for our lowest rates your reservation must be booked 48 hours prior to arrival on-line at www.blacktieskis.com, or by calling or emailing the Reservations Office. A minimum 2-day rental is required. You cannot make a reservation online within 48 hours. To make a reservation within 48 hours, please call the Reservations Office. Black Tie Ski Rentals reserves the right to substitute equipment of equal or greater value in order to accommodate all advance reservations.

Walk-ins, One Day, & Clothing

Black Tie of Boone has a storefront location on HWY 105 in Boone NC for in house fittings. Fittings at the store location are by reservation and you should book in advance or call ahead for availability. Walk-Ins may be permitted as long as equipment is available and there is not a fitting in progress. One day rentals are available at the storefront location only…with pickup and return at the store. Ski bibs are available to rent at the storefront location as well.

Payment Policy

Your credit card will be charged at the time of delivery. Any adjustments or additions can be made throughout the reservation period and will be adjusted by the Reservations Office. A receipt of all expenses can be emailed at the guest’s request to the email on file. If no email is provided, the Reservations Office cannot provide a receipt.

Cancellation Policy

Reservations canceled 48 hours or more prior to scheduled delivery will not be charged. If canceled within 48 hours, the guest will be subject to a charge of one full day rental per person plus applicable taxes on the reservation. Cancellation or delays due to weather or other reasons outside the guest’s control such as airline delays or cancellations will also be rescheduled or canceled without charge.

Early Returns

If you wish to return your equipment before your pre-arranged return date you must notify Black Tie Ski Rentals before 9:00AM of the desired return day. If returned after this time a one full day rental will be assessed per person. Black Tie Ski Rentals does not offer half-day rentals.

Pick-Up and Return Policy

The rental period will begin on the delivery date when the equipment is delivered before 6:00PM. Equipment delivered after 6:00PM will have a rental period beginning the following day. Black Tie Ski Rentals will attempt contact twice; once by text and once by email, for each returning guest the day the equipment is due. If the guest does not respond, the Reservations Office will charge an additional rental day for each piece of missing equipment. If no contact information is provided by the guest, and the guest does not notify Black Tie Ski Rentals that the equipment is available for pick up, the Reservations Office will charge an additional rental day for each piece of equipment. Equipment not returned by 10:00 AM the morning after the due date will result in an extra late charge per day.

Damage Waiver

An optional Damage Waiver is available and covers damage to equipment caused by normal wear and tear incurred while skiing. It does NOT cover damage due to NEGLIGENCE, THEFT, or LOSS. The damage waiver also covers the costs of maintaining our equipment to a higher standard. At Black Tie Boone, our equipment is waxed and edged everytime it comes back off the snow. We highly encourage getting the damage waiver.